Agenda

Speakers4 Speakers

Suzannah Brecknell
Suzannah Brecknell

Editor

Civil Service World
Jo Thomson
Jo Thomson

Partner

Customer Transformation, KPMG
Priya Khullar
Priya Khullar

Deputy Director for Customer Voice in Customer Services Group

Home Office
Ayub Bhayat
Ayub Bhayat

Director of Data & Analytics / Deputy CDAO

NHS England
The System Shift: Redesigning public services around citizen experience